Frequently Asked Questions

Measure the full area you want to shade and account for chairs, walkways, doors, and the changing sun angle. A 6.5–7.5 ft umbrella often suits compact seating, 8–9 ft is common for 4–6 person dining, and larger layouts may need 10–11 ft coverage.

What is included varies by product. Check the product page and selected variant; if the listing does not clearly state that a base is included, contact us before ordering.

Base needs depend on umbrella size, table support, surface, and exposure. Our Base Guide provides suggested starting ranges, but product-specific instructions and site conditions should take priority.

SDP Polyester is a practical everyday option. Agora Acrylic offers a more refined woven feel and richer color presentation for sun-exposed residential and hospitality settings.

Outdoor shade fabric is intended primarily for sun coverage. Water performance varies by fabric and construction, so do not assume a product is fully waterproof unless its listing specifically confirms that feature.

All outdoor fabrics change over time. Material, color, sun exposure, weather, care, and storage influence appearance. Agora Acrylic is positioned for stronger color presentation, but no outdoor fabric should be treated as immune to fading.

Long-term outdoor exposure increases wear. Close it during strong wind, storms, or when unattended, and cover or store it during extended periods of non-use.

Some products may suit patio and light commercial settings. Contact us with the layout, quantity, surface, and exposure so we can help match umbrellas and bases.

A 10x10 ft canopy is a common all-purpose event size. Compact booths may suit 5x5 or 8x8 ft, while wider displays and group use may need 10x15 or 10x20 ft. Confirm available product dimensions before purchasing.

They are commonly used for temporary vendor and market shade. Confirm event rules, footprint limits, anchoring requirements, and the product's actual specifications.

No. Pop up canopies are temporary shade structures and should be packed down after use and whenever conditions are unsafe.

Use weights, stakes, or another appropriate anchoring method for the surface and event rules. Always follow the product instructions and take the canopy down during strong wind or storms.

They may suit temporary markets, trade shows, vendor booths, and events when the selected product and anchoring method fit the environment and organizer requirements.

Orders are typically processed within 1–2 business days, with standard ground delivery generally estimated at 3–7 business days after dispatch. Oversized items and remote destinations can take longer.

Keep the packaging and contact us with your order number plus clear photos of the package, shipping label, full item, and damaged area.

Unused items in original condition and packaging may be eligible for return within the current 30-day return window. Oversized, customized, or clearance items may have additional limitations.

Yes. We can help with product matching, sizing, fabric, base selection, and temporary-versus-semi-permanent shade planning for outdoor businesses and events.

Use the Contact page or email sales@solmirashade.com with your order number or project details.